It’s a third-party integrator or facilitator, also known as ERP implementation vendor or deployment partner.
They help search for the right software, the ERP implementation plan itself, or customer support; these partners work with your company in a way that not many vendors do.
Some sell the ERP software and provide implementation services (that’s us), while others do the second (we do this also). In both cases, the critical role is to facilitate the integration with the ERP, generally, in alliance with the original developer or manufacturer, reducing customer acquisition costs, gaining quick wins in market share, and developing reliable and repeatable deployment processes.
These teams are often full of experts in the field who have implemented thousands of ERP solutions and have many years of experience. Although partners are often well rounded and offer a vast majority of solutions, some have backgrounds in specific industries and software that can prove beneficial to your company.
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